
Office automation refers to the integration of office functions usually related to managing information. There are many tools used to automate office functions and the spread of electronic processors inside computers as well as inside copiers and printers is at the center of most recent advances in office automation. Raw data storage, electronic data transfer, and the management of electronic business information comprise the basic activities of an office automation system.
Generally, there are three basic activities of an office automation system:
♦ storage of information
♦ data exchange
♦ data management
Within each broad application area, hardware and software combine to fulfill basic functions.
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